SDL Surveying Reveals Positive Results For May

National residential surveying and valuations firm, SDL Surveying, has today (22nd June 2020) revealed a positive set of results for May for both physical and desktop valuations carried out during the month.

SDL Surveying returned to physical inspections on properties in England on the 13th May, following the Government’s easing of lockdown restrictions.

From that point, and where appropriate, SDL replaced desktop valuations with physical inspections although the business still continues to carry out thousands of desktop valuations.

During May, despite physical inspections only resuming partway through the month completed jobs reached 71% of pre-COVID levels. Of those valuations, 28% were through SDL Surveying’s desktop valuation product, while the remainder were for physical valuations.

All SDL surveyors must complete a specific post-lockdown inspection procedure – approved by SDL’s lender clients – and each has received their own Personal Protection Equipment (PPE) which is to be changed after each appointment, to ensure a safe environment for both its surveyors and customers.

SDL have also found that consumer demand remains strong with their operational team experiencing high call volumes while still maintaining an extremely high service level with no dropped calls.

To keep on top of any changes, SDL Surveying said it continues to engage with the Government, the Royal Institution of Chartered Surveyors (RICS), and to take into account all feedback from its own surveyors in order to amend and refine its procedures accordingly.

Simon Jackson, Managing Director of SDL Surveying, commented:

“While the decision last month to ease lockdown took a number of our peer group by surprise, we had always planned and prepared for a ‘quick return’ and, as our numbers for May suggest, we were able to hit the ground running from the 13th of the month.

“Since then, we’ve built up our capacity and, while we still continue to carry out thousands of desktop valuations, once again the vast majority of our work is now taken up by physical valuations.

“Carrying these out is a challenge in itself, and we have been very focused on ensuring both our surveyors and customers are as safe as possible when they visit properties. This has resulted in a gargantuan logistical effort resulting in our staff using an astonishing 50,000 pairs of gloves, 3,500 masks and 300 gallons of hand sanitiser.

“The hard work of all the teams at SDL cannot be understated in this context, and having worked through our lockdown pipeline, we are now carrying out new inspections on instructions that have been received since the Government announced its easing.

“Working closely with our lender clients, our aim is now to build on the results we achieved in May and to continue to do our bit to support the mortgage and housing market as we seek a move back towards pre-COVID activity levels.”

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Chetwynd Business Park, 3 – 4 Regan Way, Nottingham

4.4 746 reviews

  • Avatar Nicola Francis ★★★★ 4 weeks ago
    Very professional, courteous and followed the Covid protocol that had been sent to … read more us prior to the appointment. Only reason for dropping a star was that the surveyor arrived 15 minutes later than the two hour window. Understand that these things happen but would have appreciated a call.
  • Avatar Paul Wilcox ★★★★★ a month ago
    I had the displeasure of entertaining Countrywide surveyors at my property whilst … read more in the process of a sale. This was not by choice... They managed to down value my property from £478k to £400k.
    Well, what a difference SDL were!
    The gent that came round was Covid secure, polite, warm and talkative.
    Whilst valuing this character property he asked all the right questions (Countrywide asked nothing and were in the property a max of 5 minutes), he did a thorough check of the house inside and out and surprise surprise concluded that the agreed sale price was accurate.
    100% a professional reputable business and I will be certainly be using them again in the future!
    Thank you SDL!
  • Avatar Ranjit Singh Bhogal ★★★★★ a month ago
    The surveyor arrived promptly, was very professional and polite! He had a very good … read more knowledge of the local area so was able to provide a good and accurate valuation of our property. Would recommend them