All of our surveyors are qualified with either AssocRICS, MRICS or FRICS status from our professional body, the Royal Institution of Chartered Surveyors (RICS). Our surveyors are also approved ‘Registered Valuers’ meaning they are subject to additional regulation for their valuation work.
All of our surveyors are local to the area they work in; either being a home-based staff surveyor or a consultant from a local partner firm.
Our head office is based in Nottingham. This is where appointments are booked from and administered.
A mortgage valuation is a brief report on a property for the lender’s purposes only, to advise of the value and any characteristics which might affect its value as security for the proposed loan.
Please note that a mortgage valuation is different from a property survey or estate agent’s market appraisal. Mortgage valuations are only for the lender’s purposes.
For more information or guidance please feel free to contact us.
This will vary depending on the type and size of the property and any pre-inspection preparation carried out by the surveyor. On average, our surveyors are likely to be on site 20 -40 minutes. However, for very small properties like studio flats the time on site may be less and for larger houses may be more.
The surveyor may need to see the full extent of the property which could include loft spaces and cellars although there are exceptions to this. Sometimes fixed cupboards/wardrobes that conceal walls may need to be opened although no furniture would be moved.
Surveyors will usually want to know what outbuildings or garages you have and in many cases will want to check these internally. Where your property has a substantial plot, it may not be practical to see the full extent of your estate and the valuer will discuss this with you when they arrive.
Measurement of the size of the building is needed for houses and bungalows and overall internal measurements of flats; we typically do not rely on measurements from other sources. Measurements are used to aid the valuation process and to inform the lender.
Yes. Most lenders and SDL require their surveyors to take 5 photographs – front and rear of the property, a street scene, and kitchen and bathroom. Most surveyors would also take a garden photo but if necessary, some other photos may be taken as a photographic record. Any representation to personal information will be dealt with in line with data protection law.
Surveyors will often ask the person providing access some questions where the information we hold might be incomplete or incorrect. This can include, but is not restricted to:
Do not worry if you don’t know all these things when asked.
In most instances the work to determine the valuation will not be completed until after the inspection. The report is for our lender client only and we are unable to discuss the report or likely valuation figure.
Whilst we are not permitted to provide copies of the reports we produce to customers after our visit, some lenders will disclose the valuation reports, but most do not, as these reports are of limited scope and focus on factors important to lending. In contrast, a Level 2 or Level 3 home survey report is designed with buyers in mind, and we cannot disclose information regarding these reports to anyone other than our client.
After the inspection, the surveyor will have to finalise their site notes and then source and analyse recent comparable property sales in the local area to decide on the valuation. They may also need to refer to the lender’s policy before they prepare the report.
Most mortgage valuation reports will be submitted to the lender electronically within 24 hours, but occasionally additional information is required that delays this process. We do try to provide the lender with the report as promptly as possible.
Yes. Your surveyor will typically be based within 5–10 miles of the property, ensuring they have strong local knowledge of the area, property types, and the local housing market. This local expertise helps provide a more accurate and informed home survey.
Yes. We operate nationwide, using local surveyors across the UK to ensure each home survey benefits from local property and market knowledge.
Comparable evidence refers to recent sales data of similar properties in the same area. Surveyors and valuers use it to assess a property’s market value.
No. The lender’s valuation report is prepared for the lender’s use, and while some lenders may provide a copy, they are not obligated to share it with you.
A mortgage valuation is a basic check for your lender to confirm the property’s value. A home survey is a detailed inspection by an RICS-qualified surveyor, assessing condition, defects, and maintenance needs.
No. A mortgage valuation only confirms the property’s value for lending purposes. It does not assess the condition or identify defects, so a home survey is still recommended to fully understand the property’s condition before purchase.
SDL Surveying’s surveyors can undertake a range of home surveys. These are reports for a buyer of a property and not a mortgage lender. The surveyor will need to carry out a longer more in-depth inspection of the property. When the appointment is booked we will indicate if a survey is being completed.
The cost of a home survey will vary based on the type of survey you require and the price of the property that the survey is to be conducted on. Our Level 3 Home Surveys are priced higher than our Level 2 Home Surveys respective to the level of detail contained.
An RICS Level 2 Home Survey (formerly known as a homebuyer report) is a survey suitable for conventional properties in reasonable condition. A valuation is not included within this report.
General advice on repairs and maintenance is highlighted. Inspection time usually would vary from 1 to 3 hours depending on the size and type of the property. This report would normally be provided to the buyer with 3-5 working days.
An RICS Level 3 Home Survey (formerly known as a Building Survey) is a far more detailed and bespoke product which can be prepared for any property, regardless of construction, condition or age. However, a Level 2 Home Survey may be recommended as more suitable depending on the property.
A Level 3 Home Survey gives specific advice on repairs and maintenance, likely cause of problems and approximate costing for works. Site inspection time usually varies from 3 – 6 hours depending on the size and type of the property. This report is usually returned to the buyer with 5-7 working days. This report does not include a valuation.
The right survey depends on the property type, age, and condition, as well as your buying needs. If unsure, please get in touch with our team who will help you choose the most appropriate survey for your property purchase.
Yes. At SDL Surveying our Level 2 Home Survey is available in a digital format through our Survo platform. The interactive report, completed by an RICS-qualified surveyor, is fully compliant with the RICS Home Survey Standard and can be easily viewed on PC, tablet, or mobile, or printed if required.
The time required depends on the type of home survey and the size of the property. A Level 2 Home Survey (HomeBuyer Survey) usually takes up to two hours, while a Level 3 Home Survey (Building Survey) can take up to half a day, depending on the property’s size and condition.
No. A Level 3 Home Survey (Building Survey) does not include a property valuation. The survey focuses on providing a detailed assessment of the property’s condition, structure, and any defects. However, a separate valuation can be commissioned where required.
If you are buying with a mortgage, your lender will usually arrange a mortgage valuation as part of the lending process.
If you are a cash buyer, we would recommend getting a property valuation in addition to a home survey to understand the current market value of the property before completing on a property purchase.
Yes. You can raise any concerns, and our surveyors will call you after the inspection to discuss the survey findings and answer any questions.
The modern property surveyor has moved away from the stereotypical three-piece suit; which is impractical for possibly climbing in loft spaces or entering potentially dirty areas like cellars or outbuildings. Our surveyors are however expected to wear smart casual clothing.
We do not expect our surveyors to remove their shoes during inspections owing to the potential health and safety risk, however, our surveyors are expected to use shoe coverings where possible when inside the property.
Ideally, we like to meet property owners during our inspections as they are best able to answer any questions we have. However, we can meet tenants or agents if this is more convenient. Subject to prior agreement, surveyors may also be able to collect keys from an agent, returning these in person or by recorded post. If there is an alarm to the property we would ask you to please make sure we are aware of this prior to attendance.
If you have any pets in the property please advise us at the time of booking. We would appreciate that if these are nervous or excitable, they are placed in a separate room whilst we conduct the inspection so we do not cause any unnecessary distress to them.
You will receive your 2 hour time slot by text at 5pm the day before your scheduled appointment.
We can give you an estimated time of arrival once your 2 hour time slot given has passed. You can call us on 0345 308 5010 or speak to us via Webchat.
Yes – you can contact us on the website via the Webchat popup (shown in green at the bottom of your screen on mobile and in the bottom right corner on desktop).
If the valuation has been instructed by your lender, the report is for their use only. If you have instructed us privately, not through a lender, you will receive your own digital copy.
If the query is regarding a mortgage valuation that has been instructed by your lender, you will need to send your query directly to them. If your query is regarding a Level 2 or Level 3 Home Survey report, then all queries can be sent to CustomerRelations@sdlsurveying.co.uk.
The RICS (Royal Institution of Chartered Surveyors) is a professional body that sets standards for surveying and property. In residential property, RICS-qualified surveyors provide trusted advice on buying, selling, valuing, and inspecting homes.